bdg77 Privacy Policy
Your privacy matters to us. This Privacy Policy explains what personal data bdg77 collects, why we collect it, and how we keep it safe — in plain language, because you deserve to know.
bdg77 is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes the types of personal information we collect, how that information is used, with whom it may be shared, and the choices available to you as a registered user. It applies to all data collected through the bdg77 website and mobile platform at bdg77.club, including any information provided during registration, account activity, deposits, withdrawals, and customer support interactions.
By registering an account with bdg77, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you should not register an account or use the bdg77 platform. For questions about this Policy, please contact us at [email protected].
Your Privacy at a Glance
Data Security
All data is protected with SSL encryption and stored on secured servers.
No Data Selling
bdg77 never sells your personal data to third-party marketers.
Right to Correct
You may update your personal information at any time by contacting support.
Right to Erase
You may request deletion of your account and data, subject to legal retention requirements.
Secure Payments
Payment data is processed via bKash, Nagad, and Rocket through encrypted channels.
Contact Us
Privacy questions? Reach us at [email protected] anytime.
Information We Collect
bdg77 collects personal data only where it is necessary for delivering our platform services, meeting our legal obligations, and maintaining the security and integrity of the platform. We collect the following categories of personal information:
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Registration Information
When you create a bdg77 account, we collect your full name, date of birth, mobile phone number (used as your primary account identifier), and a password of your choosing. This information is required to create and maintain your account and to verify that you meet the minimum age requirement of 21 years.
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Identity Verification (KYC) Documents
Where required by our Know Your Customer (KYC) process, we may collect copies of government-issued identity documents such as your national identity card or passport, proof of address such as a utility bill, and a selfie or other facial image used for identity verification. KYC documents are handled with strict confidentiality and retained only for as long as required by applicable law and our internal compliance obligations.
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Financial and Transaction Data
We collect records of deposits, withdrawals, bet history, and winnings associated with your bdg77 account. We do not store full payment account credentials such as bKash PINs or bank account numbers. Payment method identifiers (such as mobile numbers registered with bKash or Nagad) are recorded for the purpose of processing transactions and verifying that withdrawals are directed to the correct account.
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Technical and Device Data
When you use the bdg77 platform, we automatically collect technical data including your IP address, browser type and version, device type and operating system, session timestamps, and pages visited. This data is used for platform security, fraud detection, improving platform performance, and ensuring compliance with our geographic access restrictions. We do not use this data to build individual marketing profiles.
How We Use Your Information
bdg77 uses the personal information we collect only for specific, legitimate purposes directly connected to operating the platform and serving our players. Your data is never used for purposes beyond those listed below without your explicit consent:
- To create, verify, and maintain your bdg77 player account.
- To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- To verify your age and identity in compliance with our KYC obligations.
- To detect, investigate, and prevent fraud, money laundering, and collusion.
- To provide customer support, respond to enquiries, and resolve disputes.
- To send you service-related communications such as deposit confirmations and account notices (not marketing unless you have opted in).
bdg77 does not use your personal data to build automated profiles for third-party advertising, and we do not sell or rent your personal data to any external party under any circumstances.
Legal Basis for Processing
bdg77 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity involved:
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Contractual Necessity
Processing your registration data, transaction records, and account activity data is necessary to fulfil the contract between you and bdg77 — specifically, to provide you with a functioning account, process bets and payments, and pay out winnings.
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Legal Obligation
Processing identity verification documents and transaction records is required for bdg77 to comply with Anti-Money Laundering (AML) regulations, Know Your Customer (KYC) requirements, and any other applicable legal obligations. This data is processed and retained in accordance with those legal requirements even if you close your account.
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Legitimate Interest
We process technical and device data on the basis of our legitimate interest in maintaining platform security, detecting and preventing fraud and abuse, and ensuring that the platform operates reliably for all users. We have assessed that this processing does not override your fundamental privacy interests.
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Consent
Where bdg77 sends you promotional or marketing communications (such as bonus offers, reload promotion emails, or seasonal campaign messages), we do so only where you have given your explicit opt-in consent during registration or subsequently through your account settings. You may withdraw this consent at any time by contacting [email protected] or by updating your notification preferences.
Sharing Your Information
bdg77 does not sell, rent, or trade your personal data with any third party. We share personal data only in limited circumstances and only with parties who are necessary to operate the platform or who are required by law to receive such data:
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Payment Processors
To process your deposits and withdrawals, bdg77 shares transaction data with our payment processing partners including bKash, Nagad, Rocket, and Upay. These partners receive only the data strictly necessary to process the relevant transaction. They are contractually bound to handle your data securely and may not use it for any other purpose.
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Game Providers
When you access casino games on bdg77, game session data (such as your player identifier, bet amounts, and game results) is transmitted to and from the relevant game provider — for example Pragmatic Play, Evolution Gaming, or Spribe. This data sharing is technically necessary for the game to function. Game providers are contractually prohibited from using this data for any purpose other than operating the game.
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Law Enforcement and Regulatory Bodies
bdg77 may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities where we are legally required to do so — for example, in response to a court order, a lawful request from a government body, or our AML reporting obligations. We will disclose only the data specifically required and will not share beyond what is legally mandated.
No other third-party data sharing takes place. bdg77 does not share your personal data with advertising networks, data brokers, social media platforms, or marketing agencies.
Cookies and Tracking Technologies
bdg77 uses cookies and similar tracking technologies on the bdg77.club platform. Cookies are small data files stored on your device that help us deliver a functional, personalised, and secure experience. We use the following categories of cookies:
- Essential cookies — required for the platform to function, including session management, login state, and security tokens. These cannot be disabled.
- Functional cookies — used to remember your preferences such as language and notification settings so you do not need to re-enter them on each visit.
- Analytics cookies — used to understand how players interact with the platform (pages viewed, session duration, navigation paths) so we can improve the user experience. Analytics data is aggregated and does not identify you individually.
- Security cookies — used to detect suspicious activity, prevent session hijacking, and protect the integrity of your account. These cookies are essential to platform security and cannot be disabled.
You may manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the bdg77 platform. bdg77 does not use third-party advertising cookies or tracking pixels connected to external advertising networks.
Data Retention
bdg77 retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. Account data and transaction records are retained for a minimum of five years following account closure to satisfy AML compliance requirements. KYC identity documents are retained for the same minimum period. Technical and device data collected for security purposes is retained for up to 12 months, after which it is deleted or anonymised.
When data is no longer required for any legitimate purpose and no legal retention obligation applies, bdg77 securely deletes or anonymises it. If you close your bdg77 account voluntarily, we will begin the data deletion process subject to the mandatory retention periods described above. You may request information about the specific retention period applicable to your data by contacting [email protected].
How We Protect Your Data
bdg77 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security measures include SSL (Secure Socket Layer) encryption on all data transmitted between your device and the bdg77 platform, secure server infrastructure with access controls limiting who may handle personal data, regular security audits and vulnerability assessments of our platform systems, and staff training on data handling and confidentiality obligations.
While bdg77 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your bdg77 login credentials confidential. If you believe your account has been compromised, please contact our support team immediately at [email protected]. bdg77 will never ask for your password via any communication channel.
Your Privacy Rights
As a bdg77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with your registered mobile number and a description of your request. We will respond within a reasonable timeframe and may need to verify your identity before processing the request:
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Right of Access
You have the right to request a copy of the personal data bdg77 holds about you. We will provide this information in a structured, commonly used format within a reasonable timeframe of receiving your verified request.
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Right to Rectification
If any personal data bdg77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For account information such as your registered name or mobile number, please contact support directly as these fields may affect your KYC status.
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Right to Erasure
You may request that bdg77 delete your personal data. This right is subject to our legal obligation to retain certain data (such as transaction records and KYC documents) for a minimum of five years following account closure. Where deletion is not possible due to a legal retention obligation, we will inform you of the specific obligation that prevents deletion.
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Right to Restrict Processing
In certain circumstances — for example where you contest the accuracy of data we hold, or where you have objected to processing and we are assessing that objection — you may request that we restrict our processing of your data while the matter is resolved.
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Right to Object to Marketing
If you have previously opted in to receive marketing communications from bdg77, you may withdraw that consent at any time by contacting [email protected] or updating your notification preferences in your account settings. Withdrawal of marketing consent does not affect bdg77's ability to send you service-critical communications such as account notices or security alerts.
To exercise any of the rights above, please write to us at [email protected] from your registered email address or contact us via the live chat on the bdg77 platform. We will acknowledge your request promptly and aim to resolve it within 30 days.
Marketing Communications
bdg77 sends marketing communications — such as bonus offer announcements, promotional campaign messages, and seasonal offer notifications — only to players who have explicitly opted in to receive them. Opt-in consent is collected during the registration process and may be updated at any time through your account settings. If you opt in to marketing but later change your mind, you may opt out at any time by contacting [email protected] or adjusting your notification preferences.
Players who have self-excluded from bdg77 will not receive any marketing communications during the self-exclusion period. bdg77 maintains a suppression list of self-excluded players and checks all outbound marketing lists against it before sending. Service communications — such as account security notices, withdrawal confirmations, and KYC requests — are sent regardless of marketing opt-in status as they are necessary to maintain your account.
Children's Privacy
bdg77 is strictly an adult platform. The minimum age to register and use bdg77 is 21 years. bdg77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will immediately close the associated account, delete all personal data collected, and void any transactions conducted. If you believe that a minor may have registered a bdg77 account, please contact us immediately at [email protected] so that we may take appropriate action.
Changes to This Privacy Policy
bdg77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. Where changes are material — meaning they significantly alter how we collect, use, or share your personal data — we will provide reasonable advance notice via a prominent notice on the bdg77 platform before the changes take effect. Minor updates such as typographical corrections or clarifications that do not alter the substance of the Policy may take effect immediately without prior notice.
The most current version of this Privacy Policy is always the version published at bdg77.club/privacy-policy. The date shown in the Last Updated notice at the top of this page reflects the date of the most recent amendment. We encourage you to review this Privacy Policy periodically. Continuing to use bdg77 after an updated Policy is published confirms your acceptance of the revised terms.
Contact Us About Privacy
If you have questions, concerns, or requests relating to this Privacy Policy or the personal data bdg77 holds about you, please contact our support team. We are available 24 hours a day, 7 days a week via live chat on the bdg77 platform or by email. Our team will acknowledge your enquiry promptly and provide a full response within a reasonable timeframe.
Email (plain text — not a clickable link): [email protected]. Response time: within 24 hours during standard business hours (Bangladesh Standard Time, UTC+6).
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